Property Damage Insurance Claims

Filing a property damage insurance claim should be a routine process following an accident or some other event that damages your insured asset. However, done incorrectly or without proper preparation, the process can get complicated and possibly delay a settlement from your insurance company.

Before You Need to File

The first step in making the property damage insurance claim process a smooth one is to get the coverage you need and know what coverage you have. As an example, most homeowner policies cover personal possessions to a given amount, but often high-end antiques or jewelry are excluded or only covered to a preset maximum. If you have antiques, make sure they’re covered to your satisfaction before filing a claim for damage.

Before and After

Take photos of all insured assets you have, including your home, possessions, business property and cars. If an accident or damage occurs, take photos of the damage as soon as practical. Today, with disposable, digital and cell phone cameras, this is easier than ever. The photos will provide a record of the condition your property was in and the extent of the damage after an incident.

When Not to File

If there is another party in an accident and it is clear and agreed upon that they caused the damage, you may not want to file. File your property damage insurance claim with their insurer first. The less you file with your insurance company, the better position you are in to negotiate premiums at your next renewal.

Price, Terms and Customer Service

For most insurance companies, filing a property insurance damage claim is as simple as a phone call. This is why when shopping for insurance, price and terms of coverage are important, but so is the company’s customer service record. Be certain the company will be well equipped to handle your problem when you have it.


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