How to Check Your Insurance Company's Complaints Record

Getting information about insurance complaints can be important whenever you are shopping for a new policy. You want to know how your potential insurer handles their customers and whether or not their customers are happy. Here are the basics of how to check for complaints with your insurance company.

National Association of Insurance Commissioners

The first place that you should check with is The National Association of Insurance Commissioners. This is an organization that is in charge of registering customer complaints against insurance companies. They have a website that you can access that will tell you exactly how many complaints they have received and how that compares to other companies. They will calculate a complaint ratio that gives you an easy way to compare one company against the next. The lower the complaint ratio, the better customer service the company has.

Better Business Bureau

You may also want to check out the Better Business Bureau website. On their website, you can easily look up any insurance company that you want to. You can simply type in the name of the company and a detailed report will be displayed for you. This will show you how many people have complained to the Better Business Bureau over a certain amount time.

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