Bank Teller Replaced By Online Banking?

If you’re a frequent user of your bank’s online banking features, then you might not actually see a bank teller very often. Furthermore, you might not even visit your bank very often. These days, you can accomplish nearly all banking tasks online. You can check your balance, transfer funds, pay bills and even apply for an auto or home loan - all from the comfort for your bedroom (or whatever room in your house your computer happens to be in). Yes, you can do almost everything that you can do inside the bank - online.

Does My Bank Still Have Tellers?

Yes, bank tellers are alive and well and probably will be well into the foreseeable future. While online banking has become very popular, and literally millions of people are now using online banking services, there are still many people that do not trust - or aren't sure - about the reliability, safety and security involved in performing banking transactions on the Internet. Many people are concerned about their private and sensitive banking information possibly falling into the wrong hands, while they are performing transactions over the Internet.

Therefore, banks continue to employ tellers and will probably always do so. Bank tellers are often a symbol of trust and accountability, on behalf of the bank. Bank tellers are real live people that you deal with when making important transactions involving your checking account or your life savings; bank tellers have a way of making many customers feel comfortable about the bank's ability to safeguard their hard-earned savings and nest eggs. Besides, bank tellers actually sign receipts for your deposits.

Will Online Banking Services Eventually Replace the Need for Bank Tellers?

While it is difficult to say, with any degree of certainty, how banks will approach providing banking services in the future, it is probably safe to assume that banks will not be getting rid of all of their bank tellers anytime soon. As mentioned previously, many people simply do not trust online banking or entering their private information and sensitive banking details into a web form; furthermore, they're even more uncomfortable with transmitting the data through a network where they have no control - as to who is able to view that information. These people require the face-to-face comfort that only a bank teller can provide.

Isn't It Better to Use Online Banking?

Bank tellers are human and do sometimes make human errors; however, errors associated with online banking can occur also. Sometimes data gets lost, or becomes corrupted or it may even be stolen by a hacker or cyber criminal. At the present time, errors made by bank tellers are still easier to find and correct than errors that sometimes occur during online banking transactions. While errors in online banking transactions are few, they do occur and can prove to be somewhat difficult and frustrating to correct for many customers.

Online banking is a wonderful tool for many people; it is convenient, intuitive and generally very safe. In the future, you should expect to see an increase in the number of services and features offered by most online banking services. While many banks won’t be replacing their bank tellers with PCs anytime soon, many banks already prefer that you use their online services. However, nothing beats the assurance and safety - and the warm smile - which only a living, breathing bank teller can give you. No matter how advanced our convenient online banking becomes - it will never be able to do that.